Gulfstream Labs
Build

Custom Chatbots & Voice Agents

AI that talks to your customers so you can focus on the work.

Your customers expect instant answers

82% of consumers expect a response within 10 minutes. Most small businesses can't staff a support team around the clock. The gap between what customers expect and what you can deliver costs you leads and repeat business.

A well-built chatbot closes that gap. Not the kind that spits generic answers from a script — one trained on your actual products, services, policies, and pricing. Customers get real help. You get qualified leads and fewer repetitive support tickets. Not sure if a chatbot is the right move? Compare chatbots vs. human support to find out.

Why custom beats off-the-shelf

The choice between pre-built and custom applies across all AI, including chatbots. Our tools vs. custom solutions guide covers the full decision framework.

Generic chatbot

  • Answers from a static FAQ list
  • Breaks when customers ask anything unexpected
  • No lead capture or CRM integration
  • Customers recognize it's a bot and leave

Custom AI chatbot

  • Trained on your docs, products, and pricing
  • Handles complex questions with real context
  • Captures leads and syncs to your CRM
  • Routes complex issues to your team with context

Try it before you buy it

We built working demos you can test right now. Chat with a knowledge-base bot, hear a voice agent handle a call, or watch an AI draft a customer response.

Our front desk was spending 4 hours a day answering the same 10 questions. The chatbot handles those now, and we redirected that time to patient scheduling. Wait times dropped 22 minutes on average.

A

Angela Reyes

Operations Director, Bayshore Wellness Group

Common questions

How long does it take to build a custom chatbot?

A basic chatbot trained on your website content can be live in 2-3 weeks. More complex builds with CRM integration, appointment booking, or multi-language support typically take 4-6 weeks.

Will customers know they're talking to a bot?

A good chatbot doesn't try to pretend it's human. It introduces itself as an AI assistant and handles questions naturally. Most customers don't mind — they care about getting a fast, accurate answer, not who (or what) provides it.

What happens when the chatbot can't answer a question?

It collects the customer's contact info and routes the conversation to your team with full context. Your staff picks up where the chatbot left off instead of starting from scratch.

Can a chatbot handle phone calls too?

Yes. AI voice agents answer calls, understand natural speech, and handle tasks like appointment booking or order status checks. They work alongside chatbots or as standalone phone support.

What we deliver

Every engagement is scoped around your business, not a template.

01

Knowledge-base chatbots

Trained on your docs, FAQ, and product catalog. Answers questions accurately instead of making things up.

02

Voice AI agents

Phone-based AI that handles intake calls, qualifies leads, and books appointments on your calendar.

03

Lead capture & qualification

Every chat becomes a scored lead with name, email, and what they need — sent straight to your CRM.

04

Human handoff

The bot handles the routine questions. When a conversation gets complex, it routes to your team with full context.

Your customers are waiting

60 minutes. No pitch deck. We learn about your business, you learn where AI fits. If there's a match, we scope the first project together.